PENGEMBANGAN PENILAIAN KINERJA KARYAWAN PT. SUMBER ALFARIA TRIJAYA TBK CABANG BANDUNG 1 (TA 16.15.21.101)

Bahari, Alif Putra and Suntoro, Suntoro and Nurdiansyah, Yodi (2021) PENGEMBANGAN PENILAIAN KINERJA KARYAWAN PT. SUMBER ALFARIA TRIJAYA TBK CABANG BANDUNG 1 (TA 16.15.21.101). Diploma thesis, STIMLOG INDONESIA.

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Abstract

Abstrak Dalam dunia pekerjaan dimana ada suatu aktivitas dan hasil aktivitas yang didasari oleh proses kerja, proses kerja tersebut menentukan hasil pencapaian seseorang dalam mewujudkan target-target perusahaan untuk menentukan pencapaian yang lebih baik dalam hal untuk mencapai hal tersebut dibutuhkan lah orang atau kelompok tertentu untuk membantu pencapaian perusahaan dapat terlaksanakan. Orang ataupun group ini merupakan sumber daya kekayaan perusahaan yang harus di jaga dan di pelihara, agar proses yang di implementasikan dari perusahaan kepada sumber daya ini dapat terus menghasilkan output yang bagus. Pada awal sebelum penelitian WHM mengaku ada Sebagian SDM yang bekerja tidak sesuai yang di harapkan, beberapa di antaranya mengajukan resign dan pemindahan divisi ke luar daerah tanpa didasari alasan yang kuat. Penelitian ini bertujuan untuk mengetahui penilaian kinerja di setiap SDM yang berada di sub divisi issuing dengan menggunakan Tool Behaviorally Anchor Rating Scale (BARS) dan metode TLSS (Traffic Light Scoring System) dalam mendukung strategi pengembangan penilaian sub divisi issuing di PT. Sumber Alfaria Trijaya, Tbk cabang bandung 1 dalam meningkatkan kualitas SDM dan kinerja di sub divisi issuing di PT. Sumber Alfaria Trijaya, Tbk cabang bandung 1. Dikarenakan pada perihal ini pada PT. Sumber Alfaria Trijaya. terdapat beberapa kendala, dimana kendala tersebut berhubungan dengan sumber daya manusia SDM dimana SDM ini merupakan faktor terpenting dari keberhasilan prusahaan dalam mencapai target yang di inginkan. Data yang digunakan dalam penelitian ini adalah data primer yang diperoleh dari hasil survey lapangan, wawancara, observasi, penyebaran kuesioner dan brainstorming prusahaan terhadap proses penilaian kinerja. Serta data sekunder yang diperoleh dari beberapa sumber. Populasi dari penelitian ini adalah seluruh karyawan di sub divisi issuing di PT. Sumber Alfaria Trijaya, Tbk cabang bandung 1. Jumlah total populasi yang digunakan dan sesuai dengan persyaratan dalam tingkat kecukupan data, dimana penelitian ini berjumlah sebanyak 46 orang. Sedangkan untuk pengujian keandalan alat ukur kuesioner, penelitian ini menggunakan metode Cronbach Alpha (α) yaitu suatu konstruk atau variabel dikatakan reliabel jika nilai Cronbach Alpha (α) sebesar >0,60. Dalam penelitian ini menggunakan metode analisis Mix Methods dan scoring system. Instrumen yang digunakan merupakan konstruksi dari peneliti dengan bentuk skoring antara angka 1 hingga 5. Berasarkan hasil penelitian yang telah dilakukan maka dihasilkan bahwa (1) Pelaksanaan Penilaian kinerja karyawan di sub divisi issuing di PT. Sumber Alfaria Trijaya, Tbk cabang bandung 1 telah diterapkan dengan baik dengan wujud adanya target karyawan yang jelas. (2) Berdasarkan analisis hasil pengukuran kinerja menggunakan scoring dan traffic light system yang telah dilakukan kepada 46 Responden yang sudah divalidasi, dan dari hasil penelitian tersebut didapatkan 23 Responden dengan hasil output berada di zona hijau yang menandakan telah sesuai dengan target yang diinginkan oleh perusahaan.18 Responden dengan hasil output KPI berada di zona kuning dan 5 Responden dengan hasil output nya berada pada zona merah yang artinya perlu adanya perbaikan kinerja pada responden tersebut. (3) Berdasarkan analisis jawaban dari responden didapatkan bahwa di sub divisi issuing di PT. Sumber Alfaria Trijaya, Tbk cabang bandung 1 telah memenuhi syarat untuk melakukan penilaian kinerja karyawan dengan menggunakan Tool Behaviorally Anchor Rating Scale (BARS). Kata Kunci: Penilaian Kinerja Karyawan, Behaviorally Anchor Rating Scale, dan Scoring System viii Abstract In the world of work where there is an activity and the results of activities based on the work process, the work process determines the results of a person's achievement in realizing company targets to determine better achievements in terms of achieving this, certain people or groups are needed to help achieve these goals. company can be implemented. This person or group is a company's wealth resource that must be guarded and maintained, so that the processes implemented from the company to these resources can continue to produce good output. At the beginning before the research, WHM admitted that there were some human resources who did not work as expected, some of them submitted resignations and moved divisions outside the region without a strong reason. This study aims to determine the performance appraisal of each HR in the issuing sub�division by using the Behaviorally Anchor Rating Scale (BARS) and TLSS (Traffic Light Scoring System) method in supporting the development strategy of the issuing sub-division assessment at PT. Sumber Alfaria Trijaya, Tbk bandung 1 branch in improving the quality of human resources and performance in the issuing sub division of PT. Sumber Alfaria Trijaya, Tbk bandung branch 1. Due to this matter at PT. Source Alfaria Trijaya. there are several obstacles, where these obstacles are related to human resources where human resources are the most important factor of the company's success in achieving the desired target. The data used in this study is primary data obtained from the results of field surveys, interviews, observations, questionnaires and company brainstorming on the performance appraisal process. As well as secondary data obtained from several sources. The population of this study is all employees in the issuing sub division at PT. Sumber Alfaria Trijaya, Tbk Bandung branch 1. The total population used and in accordance with the requirements in the level of data adequacy, where this study amounted to 46 people. Meanwhile, for testing the reliability of the questionnaire measuring instrument, this study uses the Cronbach Alpha (α) method, namely a construct or variable is said to be reliable if the Cronbach Alpha (α) value is > 0.60. This research uses Mix Methods analysis method and scoring system. The instrument used is a construction from the researcher with a scoring form between numbers 1 to 5. Based on the results of the research that has been carried out, it is concluded that (1) Implementation of employee performance appraisal in the issuing sub�division at PT. Sumber Alfaria Trijaya, Tbk bandung 1 branch has been implemented well with a clear employee target. (2) Based on the analysis of the results of performance measurements using a scoring and traffic light system that has been carried out on 46 respondents who have been validated, and from the results of the study, 23 respondents were found with the output results being in the green zone which indicates that it is in accordance with the target desired by the company. 18 Respondents with KPI output results are in the yellow zone and 5 respondents with their output results are in the red zone, which means that performance improvements are needed for these respondents. (3) Based on the analysis of respondents' answers, it was found that in the issuing sub division of PT. Sumber Alfaria Trijaya, Tbk bandung 1 branch has met the requirements to assess employee performance using the Behaviorally Anchor Rating Scale (BARS) Tool. Keywords: Employee Performance Assessment, Behaviorally Anchor Rating Scale, and Scoring System.

Item Type: Thesis (Diploma)
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Unnamed user with email [email protected]
Date Deposited: 04 Mar 2022 07:32
Last Modified: 04 Mar 2022 07:32
URI: http://eprint.ulbi.ac.id/id/eprint/162

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