Items where Author is "Larasati, Niken Ayu"

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Thesis

Larasati, Niken Ayu and Purnama, Anggi Widya and Syafrianita, Syafrianita (2021) ANALISIS KUALITAS PELAYANAN JASA KEAGENAN KAPAL DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN LEAN SIX SIGMA (STUDI KASUS PADA PT. ADMIRAL LINES) (TA 13.17.21.38). Diploma thesis, STIMLOG INDONESIA.

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