Items where Author is "Kusuma, Rifaddin Nurachman"

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Thesis

Kusuma, Rifaddin Nurachman and Lestiani, Melia Eka and Nariendra, Pradhana W. (2019) Analisis Kualitas Pelayanan Jasa Terhadap Kepuasan Pelanggan Di PT. JNE Cabang Cirebon Dengan Metode Service Quality (Servqual) Dan Importance Performance Analysis (IPA) (TA 13.14.19.38). Diploma thesis, STIMLOG INDONESIA.

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