Key Concepts in Operations Management

Leseure, Michel (2010) Key Concepts in Operations Management. Designs and Patents Act,.

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Abstract

Introduction 1 The Operations Function 3 Operations 5 System 12 Output 22 Service Science 26 Customers 29 Technology 40 Co-ordination 44 Planning and Control 47 Integration 52 Risk 56 Theory 58 Operations Strategy 63 Performance 65 Operations Strategy 69 Operations Strategy Process 78 Trade-offs 84 Location 88 Capacity 93 Process 97 Layout 103 Technology Management 109 Flexibility 114 Real Options 118 Innovation Management 123 Managing Innovation 125 New Product Development 129 New Service Development 134 Platform 137 00-Leseure-4018-Prelims:Leseure-Prelims.qxp 23/04/2010 12:54 PM Page vii P r o c e s s M a n a g e m e n t 1 4 1 P r o c e s s M a n a g e m e n t 1 4 3 Wo r k 1 5 0 L e a r n i n g C u r v e s 1 5 5 O u t s o u r c i n g 1 6 0 Q u a l i ty 1 6 7 Q u a l i t y 1 6 9 Q u a l i t y M a n a g e m e n t 1 7 2 S t a t i s t i c a l P r o c e s s C o n t r o l 1 7 6 I S O 9 0 0 0 1 8 3 S i x S i g m a 1 8 7 K a i z e n 1 9 2 I n v e n t o r y 1 9 7 I n v e n t o r y 1 9 9 I n v e n t o r y S y s t e m s 2 0 2 M a t e r i a l R e q u i r e m e n t s P l a n n i n g 2 1 6 J u s t - i n - T i m e I n v e n t o r y 2 2 0 P l a n n i n g a n d C o n t r o l 2 2 7 F o r e c a s t i n g 2 2 9 A g g r e g a t e P r o d u c t i o n P l a n n i n g 2 3 5 S c h e d u l i n g 2 4 0 P r o j e c t P l a n n i n g 2 4 5 Wa i t i n g L i n e M a n a g e m e n t 2 5 1 R e v e r s e L o g i s t i c s 2 5 5 Y i e l d 2 5 8 I n t e g r a t e d M a n a g e m e n t F r a m e w o r k s 2 6 3 To t a l Q u a l i ty M a n a g e m e n t ( T Q M ) 2 6 5 T h r o u g h p u t 2 7 0 R e s p o n s i v e n e s s 2 7 5 T i m e - b a s e d C o m p e t i t i o n 2 7 8 L e a n 2 8 2 A g i l i ty 2 8 6 S u p p l y C h a i n 2 9 0 I n d e x 3 0 0

Item Type: Book
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Unnamed user with email [email protected]
Date Deposited: 16 May 2023 03:31
Last Modified: 16 May 2023 03:31
URI: http://eprint.ulbi.ac.id/id/eprint/1852

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